How to Order (International)

Learn how to order Karvaura products from anywhere in the world - Credit and Cheques cards are the only option currently available

Before placing your international order, please read the following instructions carefully. We’ve made the process simple, but it's important to follow the steps to ensure smooth payment and delivery. Refer to the provided images for visual guidance, especially when navigating the currency conversion and payment steps.

All international orders qualify for Economy Shipping rates: R400–R1,500 (approx. $22–$81 USD) depending on weight and destination.

Step 1: Add to Cart

Browse our bundles available for international orders and add your favourites to your cart.

Step 2: Checkout with Delivery Address

  • Proceed to checkout.
  • Enter your international shipping address and contact details.
  • Ensure your country and region are selected correctly.

Step 3: Review Shipping Options

United States:

  • Economy Shipping: R400–R1,300 (approx. $22–$70 USD, based on weight)
  • Standard Shipping: R700–R2,200 (approx. $38–$119 USD, based on weight)

Other International Countries:

  • Economy Shipping: R600–R1,500 (approx. $32–$81 USD, based on weight)

Step 4: Select PayFast at Checkout

  • Choose PayFast as your payment option.
  • Select Pay now
  • You will then be redirected to a secure PayFast screen.

Step 5: Change Currency on PayFast

  • At the top of the PayFast screen, click on the ZAR (next to the total) - this will bring up the currency dropdown.
  • Select USD (or another available currency).
  • Wait for the page to reload with your selected currency.

Step 6: Complete Payment

  • The Credit & Cheque Card option will now be available to you.
  • Enter your international card details.
  • Complete your payment securely by clicking on pay.

Step 7: Confirmation & Invoice

You will receive an order confirmation and a full invoice from Karvaura.

Orders ship within 3–5 business days.

Background image

Fulfilment & Tracking

Shipping insurance is not included by default on any international orders. If you would like to add insurance to your shipment, please contact us at hello@karvaura.com immediately after placing your order.

All international orders are fulfilled via Tunl, our global logistics partner, using international carriers such as UPS, FedEx, or similar trusted services.

Once your parcel is dispatched, you will receive an automated tracking number via email from Shopify.

Important: Please ensure you are subscribed to receive email notifications during checkout so you don’t miss shipping updates.

You can visit tunl.com to view average delivery timelines for your country.

To minimise shipping costs and avoid unnecessary customs charges, we currently only sell the Karving Kanvas bundles without the carving tools for international orders.

If you would like to include carving tools in your shipment, please contact us using the button below and we’ll do our best to accommodate your request (while stocks last).

Background image

Customs, VAT & Import Duties

  • Karvaura's prices exclude customs duties, VAT, or import taxes.
  • These may be charged at destination by your local customs office.

Product HS Code: 3920.49.10

USA: Total estimated tax is ~2%. Some shipments may be subject to courier handling charges. Orders under USD $800 typically avoid import duties.

UK: Total tax is approximately 26.5%, but this only applies to orders over £135. Orders below this are generally not taxed.

EU: Expect a combined tax between 25% and 31% for orders above EUR €150. For orders below this threshold, VAT-only may be charged (no duty).

Australia: Estimated total tax is 15% on shipments above AUD $1,000. Orders under this may only incur GST if flagged by customs.

New Zealand: Estimated tax ranges from 20% to 22%, including GST and entry fees. Orders under NZD $1,000 may clear with lower fees.

Other Countries: Taxes may range between 20% and 35%, though many countries offer low or no duty on shipments under their respective thresholds.

Still unsure?

If you're not sure what applies in your country, or you’d like help placing your international order, reach out to us using the button below - we are happy to assist!

Background image